Healthcare Communications Recruitment

Account Manager – Health Public Affairs

Location: London
Type: Permanent

About Our Client

Our client is a specialist health and social care public affairs and communications consultancy, working at the intersection of healthcare, policy and strategic communications. Based in central London, their team supports organisations across pharmaceuticals, medical technology, diagnostics, digital health, social care and the wider health and care system to turn innovation into tangible benefits for patients and communities.

Operating within a complex, highly regulated environment, our client’s team blends health policy insight, public affairs expertise and integrated communications to help clients navigate government, Parliament and national health structures. Their work is values-led, impact-focused and designed to influence policy, accelerate adoption of innovation and build trusted stakeholder relationships.

They offer a collaborative agency culture, strong professional development and the opportunity to contribute to meaningful health and life sciences programmes that shape debate and support better outcomes for patients.

The Opportunity

This Account Manager position is ideal for a healthcare communications professional who enjoys operating at the point where life sciences, health policy and public affairs meet. You will have the chance to lead programmes that engage Parliamentarians, government departments, national health bodies and wider stakeholders, while supporting major pharmaceutical, healthtech and biotechnology clients.

You will be trusted to manage key accounts, contribute to strategy, and translate complex scientific and policy topics into clear, compelling narratives. The role offers both autonomy and support: you will work closely with senior directors, while also mentoring junior colleagues and shaping your own areas of interest within our client’s team.

Key Responsibilities

• Maintain and coordinate client programmes, ensuring strategies and activities set by directors are delivered on time and to a high standard.

• Lead engagement programmes across government, Parliament and national health bodies, articulating clients’ strategic priorities to key decision makers.

• Develop a deep understanding of client organisations and their priority therapy areas, providing strategic recommendations and solutions.

• Work alongside senior directors to develop and implement public affairs strategies and oversee the quality of all aspects of client programmes.

• Support the creation of annual client programmes and proactively identify opportunities for added value and business growth.

• Act as the main point of contact for designated clients, building strong, trusted relationships.

• Effectively manage the account team for each client, coordinating workloads and delivery.

• Produce clear, concise reports, newsletters, campaign materials and press releases.

• Engage with patient advocacy groups, charity partners and healthcare professionals on relevant programmes.

• Liaise with appropriate media outlets to support the delivery of integrated PR campaigns.

• Translate complex scientific and policy information into accessible content for external stakeholders and internal teams.

• Review daily media and political monitoring, providing timely analysis relevant to clients’ priorities.

• Contribute ideas to new business and upsell discussions, supporting the development of proposals, pitches and formal RFP responses.

• Build strong networks across clients, prospects and key stakeholders, representing our client at industry and networking events.

About You

• Agency experience working with healthcare organisations, particularly pharmaceutical, healthtech or biotechnology clients, on public affairs and integrated communications campaigns.

• Strong interest in healthcare policy, including commissioning processes, and a genuine desire to make a meaningful impact in health and social care.

• Familiarity with, and commitment to, compliance with ABPI regulations.

• Confidence in building and managing relationships with Parliamentarians, Government Ministers and senior stakeholders in life sciences and social care.

• Experience supporting internal and external communications for key clients and working with relevant media outlets.

• Comfortable working in a fast-paced, collaborative, values-driven agency environment.

• Professional yet personable communication style, able to work independently and as part of a team.

• Willingness to mentor junior colleagues, providing constructive feedback and guidance.

• Ability to explore new areas of work and champion your own professional interests within our client’s team.

Salary, Benefits & Development

• Competitive salary, aligned to your experience and responsibility level.

• 25 days’ annual leave plus UK Bank Holidays.

• Enhanced pension plan to support your long-term financial wellbeing.

• Enhanced maternity pay.

• Private healthcare provision.

• Monthly gym allowance to support your health and wellbeing.

• Outstanding training and professional development opportunities, including structured learning and on-the-job development.

How to Apply

If you bring healthcare agency experience, a strong interest in health policy and enjoy working across public affairs and communications, we would like to hear from you. Please apply with your CV and a brief summary of your relevant experience, and we will be in touch to discuss this Account Manager opportunity with our client in more detail.

If you’re a newly promoted or established Senior Account Manager who’s ready for the opportunity to really show what you can do, this could be a very good next move.

We’re partnering with a growing independent healthcare communications agency where you’ll have the freedom to take ownership, bring ideas to the table and have a voice across the agency.

The role

You’ll take a leading role across significant healthcare accounts, with a particular focus on neurology and women’s health, spanning product and above-brand communications.

You’ll be trusted to:

• Lead day-to-day client relationships and provide communications counsel

• Own and drive projects and workstreams

• Support major product and regulatory milestones

• Lead European disease awareness, education and KOL engagement programmes

• Bring ideas and solutions rather than simply take briefs

• Spot opportunities to strengthen and grow client accounts

• Mentor and develop junior colleagues

What you'll bring

Must-haves:

• SAM-level healthcare PR/communications agency experience

• Product and above-brand communications experience

• Experience supporting significant product or regulatory milestones

• Strong client leadership and stakeholder management skills

Ideally, you’ll also have European or multi-market experience and/or a scientific background.

This could be you

You’re confident, proactive and comfortable taking the lead. You use your judgement, bring recommendations to clients and want the freedom to make an impact rather than simply deliver what lands on your desk.

You’re commercially aware, enjoy developing others and want to be somewhere your contribution is visible and your voice is heard.

Why this opportunity?

Whether you’ve recently stepped up to SAM or you’re established at this level and looking for more scope, you’ll have ownership of important client work, visibility with senior leadership and the freedom to shape your role as the agency grows.

For a confidential chat about this role or your next career move, please contact Nicky Stunt, Principal Healthcare Communications Consultant, at nicky.stunt@rbwconsulting.com.

Account Manager – Medical Communications – Hybrid

We are looking for an experienced Account Manager to take a central role in delivering high-quality healthcare communications across both medical affairs and publications. In this position, you will act as a trusted partner to clients, oversee projects from initial concept through to completion, and help shape the development of the wider team within a collaborative, hybrid working environment.

About Our Client

Our client is a dedicated healthcare communications agency working with organisations across the life sciences sector. They design and deliver strategic, evidence-led programmes that support better decision-making for healthcare professionals and improved outcomes for patients. You will be joining at a time of continued growth and demand for insightful, data-driven communication, with the opportunity to work on a diverse mix of projects. The team culture emphasises continuous learning, professional development, and working together to produce work that has a genuine impact.

The Role

As Account Manager, you will be responsible for managing day-to-day client relationships and ensuring that projects run smoothly across their full lifecycle. You will collaborate with senior colleagues to plan and deliver programmes, coordinate internal and external stakeholders, and provide clear, thoughtful guidance to clients. A key part of the role will be supporting and coaching junior team members, contributing to internal initiatives, and helping to strengthen the overall offering of the business.

Key Responsibilities

• Serve as the main point of contact for client accounts, building strong, long-term relationships and maintaining regular communication.

• Lead and coordinate projects across medical affairs and publications, from initial brief through planning, execution, and delivery.

• Work with senior colleagues to clarify objectives, shape strategy, and ensure projects are delivered to a high standard.

• Adapt your approach and communication style to suit different client expectations, therapeutic areas, and stakeholder groups.

• Facilitate effective information flow within the internal team to support smooth collaboration and timely delivery.

• Provide constructive feedback and day-to-day support to junior team members, helping them build skills and confidence.

Benefits

You will receive a competitive salary and a comprehensive benefits package designed to support your financial security, health, and work–life balance. This includes core benefits, flexible options, and access to wellbeing initiatives, alongside hybrid working and generous annual leave.

Why Apply?

This position is well suited to someone who enjoys owning client relationships, leading complex programmes in medical affairs and publications, and contributing to the growth of colleagues and the wider business. You will have the scope to influence project direction, the support of experienced senior team members, and the opportunity to develop your career within a flexible, supportive environment. If you’re ready to take the next step in healthcare communications, we encourage you to apply.

Account Director – Healthcare Communications

Location: London, United Kingdom (Hybrid)

Position type: Permanent

Overview

We are working with a leading healthcare communications agency to hire an experienced Account Director. This is a senior, visible role for someone who enjoys owning complex client programmes, shaping strategy, and inspiring teams to deliver work that genuinely makes a difference in healthcare. You’ll build trusted relationships with major clients, influence how important stories about diseases and treatments are told, and contribute to projects that help patients, carers and healthcare professionals better understand their options.

About Our Client

Our client is a specialist healthcare communications organisation supporting pharmaceutical, biotech and wider healthcare clients with both strategic and hands-on programmes. Their work spans medical affairs, public relations and brand communications. The team is collaborative, curious and quality-driven, and they value clear thinking, strong client partnerships and work that is both compliant and impactful in a highly regulated environment.

The Role

As Account Director, you will take the lead on key client accounts and be accountable for the successful delivery of healthcare communication programmes from brief to execution. Working in a hybrid pattern from London, you will guide the team in day-to-day account management and long-term strategic planning, ensuring projects are delivered to a high standard, on time and within budget. You will be the senior point of contact for clients, offering confident counsel on communication strategy and spotting opportunities to deepen and grow each partnership.

Key Responsibilities

• Set and lead the strategic direction of healthcare communications accounts, ensuring all programmes clearly align with client objectives and industry requirements.

• Act as the senior contact for clients, building strong, long-term relationships and providing clear, well-informed advice and recommendations.

• Oversee the delivery of projects across the team, making sure timelines, quality standards and budgets are consistently met.

• Lead, coach and mentor team members, supporting their development and helping them deliver confident, effective work.

• Drive account growth by identifying new opportunities, shaping proposals and supporting pitch activity when needed.

• Collaborate with internal specialists to bring together medical, creative and digital expertise into cohesive, engaging communication solutions.

About You

You are an experienced healthcare communications professional, already operating at Account Director level or ready to step up. You’re comfortable leading complex, multi-stakeholder accounts and enjoy working closely with clients to solve communication challenges. You balance strategic thinking with hands-on delivery, and you’re happy switching between high-level planning and practical problem-solving. You bring a collaborative mindset, a clear and confident communication style, and a strong focus on accuracy, quality and compliance in a healthcare setting.

You’re likely to have:

• Solid experience in healthcare, pharma or medical communications agencies.

• Proven success in leading accounts, managing teams and growing client relationships.

• Confidence working within ABPI and other relevant industry codes.

• A genuine interest in healthcare and a desire to see your work have real-world impact.

What Our Client Offers

• The chance to lead significant healthcare communication accounts and have a real voice in shaping strategy and direction.

• A hybrid working model, combining time in the London office with flexibility to work from home.

• Exposure to a broad mix of healthcare projects, from medical affairs and education to PR and brand communications.

• A stable, professional environment where your contribution at Account Director level is recognised, supported and valued.

• Opportunities for progression, with room to grow your role and influence as the business evolves.

How to Apply

If you are currently an Account Director in healthcare communications, or a senior communications professional ready to step into this level of responsibility, we would be pleased to hear from you. Please send your CV and a short summary of your healthcare communications experience, including the types of clients and projects you’ve led. We will be in touch to discuss this opportunity and the team in more detail, and to explore whether it’s the right next step for you.

Senior Account Manager Healthcare PR

Location: London, United Kingdom • Permanent • Hybrid working

About the Agency

This role is with an independent, award-winning healthcare communications agency in central London. The team is driven by the conviction that clear, insightful communication is critical to tackling disease and improving health outcomes. The agency partners with healthcare and life science organisations to turn the promise of new medicines, technologies and services into real-world benefits for patients in the UK and across international markets.

The Opportunity

As a Senior Account Manager, you will be a key strategic and delivery lead on product, above brand and corporate communication programmes across a range of therapy areas in Europe. You will be closely involved in initiatives in Alzheimer’s disease and women’s health, helping clients communicate complex science in ways that connect with healthcare professionals, patients and wider stakeholders.

Key Responsibilities

• Own the day-to-day running of multiple, concurrent projects, ensuring they are delivered on brief, on time and within budget.

• Lead programmes from initial strategy and planning through to execution and evaluation, with guidance from senior colleagues where needed.

• Create and oversee development of clear, engaging and strategically focused content for UK and global audiences across digital, print and live channels.

• Turn detailed scientific, clinical and corporate information into accurate, compelling stories and messages tailored to different audiences.

• Work alongside account leads to steer project teams, foresee potential risks and implement pragmatic solutions.

• Safeguard standards and consistency across all deliverables, ensuring work aligns with client goals and compliance requirements.

• Line-manage and mentor junior team members, providing guidance, feedback and support for their professional growth.

• Develop strong, trusted relationships with client stakeholders in communications, medical, commercial and marketing functions.

• Support account growth by identifying new opportunities and deepening long-term client partnerships.

What the Agency Offers

• A specialist environment where healthcare, science and evidence-based thinking underpin every project.

• Hands-on involvement in programmes that influence treatment decisions, shape patient expectations and help health systems adopt new therapies.

• Exposure to a broad mix of work, from brand communications to above-brand and corporate initiatives across diverse therapy areas.

• A genuinely collaborative culture that values creative, solutions-oriented thinking and open discussion.

• A hybrid working model, balancing time in a central London office with flexibility to work remotely.

Experience and Skills

• Degree-level education in a scientific discipline.

• At least 5 years’ experience in account management and content development within a healthcare communications agency, including UK and international projects.

• Demonstrated ability to think creatively and laterally, finding workable routes through complex client challenges.

• Evidence of building strong, enduring relationships with clients and external suppliers.

• Confident understanding of scientific and clinical data, with the ability to translate it into clear, persuasive narratives.

• Excellent organisational skills, with proven experience juggling multiple projects and deadlines.

• Robust financial management capabilities, including responsibility for budgets, forecasting and cost control.

Who Will Thrive in This Role

• You enjoy blending scientific rigour with creative, audience-focused communication.

• You are comfortable taking ownership, making informed decisions and acting as a primary point of contact for clients.

• You value teamwork and take satisfaction in coaching and supporting colleagues.

• You are motivated by work that has visible impact on patients, clinicians and health systems.

Next Steps

If you are a seasoned healthcare communications professional ready to step up your responsibility for strategy, delivery and client leadership, we would like to hear from you. Please send your CV along with a short summary of your relevant experience, and we will get in touch to discuss this Senior Account Manager position in more detail.